IT@Cornell News
IT@Cornell News

Cornell WebEx updated look and new features 9/5

Cisco will upgrade the Cornell WebEx web conferencing service between Friday, September 5, 2014 at 10pm EDT and Saturday at 3am. The update will require periods of outage and downtime, and Cisco recommends the system not be used during this period. A notification about the upcoming change will be sent in the next few days to all individuals with a host account in the system.

After the upgrade there will be an updated look and a few changes in how the menus are organized, but for most uses, the experience should be largely the same. 

New features include:

  • Joining meetings will be faster.
  • Improved VoIP audio.
  • Improved accessibility.

For an overview of the new, streamlined look and better usability for meetings, see:
http://www.webex.com/whatsnew.html 

For more details about new and improved features, visit:
http://www.it.cornell.edu/services/webconferencing/whatsnew.cfm  

As is the case with many WebEx updates, after the upgrade, the first time hosts or attendees go to a meeting, a new version of the WebEx app will be set up. This process will now be faster than in the past, but anyone who would like to manually prompt the setup ahead of time has the ability to do so. To update without scheduling or attending a meeting, after the upgrade has occured, please follow the instructions at:
http://www.it.cornell.edu/services/webconferencing/howto/webex/pretest.cfm  

For units that use a managed environment, the new version of the app will be available through the Managed Desktop Service in advance of the upgrade. 

If you have questions, please contact the IT Service Desk:
http://it.cornell.edu/support   

Thank you,
Cornell Information Technologies
http://it.cornell.edu ​  

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